Returns Policy

Need to return a product or report an issue?

Contact Display Me before sending anything back.
Our team will review your request and provide a Return Authorisation Number and instructions.

✓ Approval required before returning goods

✓ Notify us within 7 days of receipt

✓ Australian Consumer Law rights protected

How to Return an Item

1. Contact Us

Email info@displayme.com.au with your order number, item details and reason for the return.

2. Get Approval

Our team will review your request and provide a Return Authorisation Number and instructions.

3. Pack Securely

Products must be unused, undamaged and in original packaging unless otherwise advised.

4. Send the Return

Include your Return Authorisation Number clearly with the return so we can identify and process it quickly.

Returns Terms

7 Day Notification Period

  • Returns and credit requests must be submitted within 7 days of receiving the goods.
  • This does not limit your rights under Australian Consumer Law.

Condition of Returned Items

  • Unused and unassembled
  • Undamaged and in resalable condition
  • Complete with all parts and accessories
  • In original packaging

Damaged, Faulty or Incorrect Items

  • Contact us as soon as possible
  • Provide photos of the product and packaging
  • Do not use, install or dispose of the item until advised
  • We will advise the next steps

Change of Mind Returns

  • Not required, but may be considered
  • Subject to approval
  • A 10% restocking fee applies
  • Return freight may be at the customer's expense

Refunds, Credits & Replacements

  • After inspection, we will advise the approved outcome.
  • Refunds are returned via the original payment method where possible.

Need Help?

Our friendly team is here to assist you with returns and product enquiries.

Phone: 1300 852 702
Email: info@displayme.com.au

All goods remain the property of Display Me until payment is received in full.

Only approved returns and credit claims will be accepted.

Australia-Wide Delivery